What kind of knowledge do mental health service providers need in order to provide quality services for LGBTQI+ persons and make their practices more inclusive? Learn about it with us!

Check out our 7 general and 4 specific modules below!

Module Program

All Modules

We encourage you to approach the modules in numeric order, however, if you feel you need immediate knowledge on specific topics, feel free to find them directly!


Module 1: Introduction to the CommonPoint E-learning

Start learning journey on the right foot.


Module 2: LGBTQI+ 101: Terminology

Explains the importance of unboxing and non-binary thinking.


Module 3 – LGBTQI+ 101: Transgender, gender-diverse and sex-diverse persons

Gives insights on how to talk to trans people without being embarrassing or impolite.


Module 4 – LGBTQI+ 101: Coming out

What to do and what to avoid while providing psychosocial support to LGBTQI+ persons in the matter of coming out.


Module 5 – LGBTQI+ 101: Human rights and the systems of oppression

Fundamental questions on how society treats their LGBTI+ members and what are the professionals’ competence in the subject.


Module 6 – LGBTQI+ 101: Mental health risk and minority stress

Provides tips on how one can overcome internalised homo/bi/transphobia.


Module 7 – Personal and professional prejudices

This module serves to broaden participants' understanding of their own functioning and their (unconscious) prejudices and biases.


Module A – Hotline/Chat Operators

This module aims to give examples of possible situations for a hotline/chat operator and gives a general view of what it means to be a hotline/chat operator for LGBTQI+ clients


Module B – School Counsellors

This module provides general information on the role of a school counsellors with regard to LGBTQI+ students.


Module C – Clinical psychologists

This module provides a framework and point of reflection for clinicians that can complement their already existing diagnostic knowledge and tools.


Module D – Social Workers and Services

This module explores principles of LGBTQI+ friendly social work and services. The first part of module D should give you a general view of what it means when a social worker or social service is LGBTQI+ friendly