Learn about supporting
LGBTQI+ people

Innovative approaches to training mental health service providers for the quality support of LGBTQI+ people

Modules

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Free

Module 1: Introduction to the CommonPoint E-learning

Start learning journey on the right foot.

Free

Module 2: LGBTQI+ 101: Terminology

Explains the importance of unboxing and non-binary thinking.

Free

Module 3 – LGBTQI+ 101: Transgender, gender-diverse and sex-diverse persons

Gives insights on how to talk to trans people without being embarrassing or impolite.

Free

Module 4 – LGBTQI+ 101: Coming out

What to do and what to avoid while providing psychosocial support to LGBTQI+ persons in the matter of coming out.

Free

Module 5 – LGBTQI+ 101: Human rights and the systems of oppression

Fundamental questions on how society treats their LGBTI+ members and what are the professionals’ competence in the subject.

Free

Module 6 – LGBTQI+ 101: Mental health risk and minority stress

Provides tips on how one can overcome internalised homo/bi/transphobia.

Free

Module 7 – Personal and professional prejudices

This module serves to broaden participants' understanding of their own functioning and their (unconscious) prejudices and biases.

Free

Module A – Hotline/Chat Operators

This module aims to give examples of possible situations for a hotline/chat operator and gives a general view of what it means to be a hotline/chat operator for LGBTQI+ clients

Free

Module B – School Counsellors

This module provides general information on the role of a school counsellors with regard to LGBTQI+ students.

Free

Module C – Clinical psychologists

This module provides a framework and point of reflection for clinicians that can complement their already existing diagnostic knowledge and tools.

Free

Module D – Social Workers and Services

This module explores principles of LGBTQI+ friendly social work and services. The first part of module D should give you a general view of what it means when a social worker or social service is LGBTQI+ friendly

Knowledge

It is important for professionals to be familiar with LGBTQI+ concepts and terminology and to be aware of the specific psychological challenges LGBTQI+ persons face.

Skills

Improve your skills to examine the social circumstances and networks of their clients, and the way societal norms and practices affect those clients.

Attitudes

Explore your own beliefs and attitudes to acquire an open-minded approach to treat social diversity or being “different” as something valuable.

Handbook for trainers

The Common Point Handbook for Trainers provides guidance for trainers who would like to implement training for a variety of professionals working in a supporting role (crisis hotline operators, school counsellors, clinical psychologists and social workers) with the goal of improving the professionals’ attitudes, knowledge and skills related to LGBTQI+ persons.

Features of Our Courses

Our expertise

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Testimonials

Trusted by school psychologists and LGBTIQ organizations

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Emma Hart, School Psychologist
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Eddie Johnson, LGBTIQ organisation